Shipping policy

Your order will be processed within 2 days.

After it ships, you can expect delivery within the following timeframes:

Europe: 6–8 business days
UK: 6–8 business days
United States: 5–7 business days
Canada: 7–10 business days
International: 10–14 business days

As soon as your order is on its way, you’ll receive a tracking link via email.

You can also check your delivery status anytime on our Order Tracking page.

 

WHERE WILL MY ORDER SHIP FROM? 

We're based in Hungary, and that's also where every order ships from. So whether you're in Paris or Portland, your JSYT piece starts its journey from the same place, our home base.

 

MY ORDER SHOULD BE HERE BY NOW, BUT I STILL DON'T HAVE IT. WHAT SHOULD I DO? 

Before getting in touch with us, please help us out by doing the following: 

- Check your shipping confirmation email for any mistakes in the delivery address

- Ask your local post office if they have your package 

- Stop by your neighbors in case the courier left the package with them 

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at mail@jesuisyourstruly.com with your order number. 

Orders to Hungary and nearby EU countries are shipped via GLS.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.