Shipping policy

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Your order will be processed within 24 hours.

After it ships, you can expect delivery within the following timeframes:

Europe: 6–8 business days
UK: 6–8 business days
United States: 5–7 business days
Canada: 7–10 business days
International: 10–14 business days

As soon as your order is on its way, you’ll receive a tracking link via email.

You can also check your delivery status anytime on our Order Tracking page.

 

WHERE WILL MY ORDER SHIP FROM? 

We're based in Hungary but we ship worldwide. With our global fulfilment network, your order reaches you as quickly as possible, wherever you are. 

EU orders ship from EU, primarily from Latvia and Netherlands.
UK orders ship from UK.
US orders ship from US.
International orders ship from US or EU, depending on your location.

MY ORDER SHOULD BE HERE BY NOW, BUT I STILL DON'T HAVE IT. EHAT SHOULD I DO? 

Before getting in touch with us, please help us out by doing the following:

- Check your shipping confirmation email for any mistakes in the delivery address

- Ask your local post office if they have your package 

- Stop by your neighbors in case the courier left the package with them 

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at mail@jesuisyourstruly.com with your order number. 

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.