What to Know Before Ordering

What to Know Before Ordering

Everything You Need to Know Before Ordering from Je Suis Yours Truly (Shipping, Returns & More)

If you’ve been browsing our French-inspired pieces and adding your favorites to cart, you might have a few questions before placing your order. Totally fair.

Here’s everything you need to know about shipping, delivery times, sustainability, and returns — all in one place.


Where is Je Suis Yours Truly based?

We’re based in Hungary, but our pieces travel far beyond.

Thanks to our global fulfilment network, we ship worldwide — which means you can order from pretty much anywhere and still receive your package without long delays.


How long does shipping take?

We know waiting is the hardest part, so we keep things moving quickly.

Your order is processed within 24 hours, and once it’s shipped, delivery usually takes:

  • Europe: 6–8 business days
  • UK: 6–8 business days
  • United States: 5–7 business days
  • Canada: 7–10 business days
  • International: 10–14 business days

You’ll receive a tracking link via email as soon as your order is on its way, so you can follow it every step of the journey.

Good to know:
Orders are shipped from the closest possible location to you:

  • EU orders → from Latvia or the Netherlands
  • UK orders → from the UK
  • US orders → from the US
  • International orders → from either the US or EU

This helps reduce delivery times (and unnecessary travel).

Is your production sustainable and ethical?

This matters to us — a lot.

We work with a partner that actively reduces environmental impact across production. That includes:

  • Lower water and energy usage
  • Responsibly approved dyes and chemicals
  • Recycling and reusing fabric waste
  • Investment in renewable energy

On the human side, they’re accredited by the Fair Labor Association (FLA), which means they meet strict standards for fair working conditions and worker rights.

They also share their impact data publicly, which keeps things transparent and accountable.

So when you order, you’re not just getting a piece you’ll wear on repeat — you’re supporting a system that aims to do better.

Person with a ponytail wearing a red, white, and blue striped hair scarf on a plain background

How should I wash my items?

To keep your pieces looking good for as long as possible:

  • Machine wash cold (max 30°C / 90°F)
  • Turn inside out if you want to be extra careful with the print
  • Avoid high heat when drying

Simple care = longer life.

Do you offer returns?

Yes. We offer a 30-day return policy, which means you have 30 days from the moment your order arrives to request a return. If something isn’t quite right, you have time to figure it out — no rush.

Final thoughts

We built Je Suis Yours Truly for women who love French-inspired style but also care about how and where their clothes are made.

If you still have questions, feel free to reach out — we’re always happy to help.

And if you’re ready to order…your future favorite piece is probably already waiting in your cart.


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